Privacy Policy

1. Information We Collect

• Name, email address, job title, company name, and any other details you submit through our contact or inquiry forms.
• Communications you send us by email or through our website.

• Log data: IP address, browser type, operating system, pages visited, and timestamps.
• Cookies and similar tracking technologies as described in our Cookie Policy.

• Analytics providers (e.g., aggregate traffic data) and business partners where permitted by law.

2. How We Use Your Information

• To respond to inquiries and provide the services or information you requested.
• To send transactional emails (e.g., inquiry confirmation, reference IDs).
• To improve and personalize our website and services.
• To analyse usage patterns and measure marketing effectiveness.
• To comply with legal obligations and enforce our agreements.

We do not sell, rent, or trade your personal information to third parties for their marketing purposes.

3. Legal Basis for Processing (EEA / UK)

Where applicable, we rely on the following legal bases:

• Contract — to fulfil requests you make of us.
• Legitimate interests — to improve our services and communicate relevant information.
• Legal obligation — where processing is necessary to comply with the law.
• Consent — where we have asked for and received your consent.

4. Sharing Your Information

We share information only in the following circumstances:

• Service providers — trusted vendors who assist us in operating the website or conducting business (e.g., cloud hosting, email delivery via Microsoft 365), bound by confidentiality obligations.
• Legal requirements — if required by law, court order, or governmental authority.
• Business transfers — in connection with a merger, acquisition, or sale of assets, with appropriate confidentiality protections.

5. Data Retention

We retain personal information for as long as necessary to fulfil the purposes outlined in this policy, or as required by law. Contact form submissions are retained for up to 24 months unless you request earlier deletion.

6. Security

We use industry-standard safeguards including TLS encryption in transit, access controls, and regular security reviews. No method of transmission over the internet is 100% secure; we cannot guarantee absolute security.

7. Your Rights

Depending on your location you may have the right to:

• Access the personal information we hold about you.
• Request correction of inaccurate data.
• Request deletion of your data.
• Object to or restrict certain processing.
• Data portability where applicable.
• Withdraw consent at any time (where processing is based on consent).

To exercise these rights, email us at info@processai.ai. We will respond within 30 days.

8. Cookies

We use cookies and similar technologies. See our Cookie Policy for full details and how to manage your preferences.

9. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for the privacy practices of those sites and encourage you to review their policies.

10. Children's Privacy

Our services are not directed to individuals under 16. We do not knowingly collect personal information from children. If you believe a child has provided us information, please contact us immediately.

11. Changes to This Policy

We may update this policy periodically. The "Effective" date at the top will reflect changes. Continued use of our services after changes constitutes acceptance.

12. Contact Us

ProcessAI Partner Group
315 Deaderick St, Suite 1800, Nashville, TN 37238

Email: info@processai.ai