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support@processai.ai
Response within 24 hours
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+1 (555) 123-4567
Mon-Fri, 9AM-6PM PST
Support Tiers
| Tier | Response Time | Channels | SLA |
|---|---|---|---|
| Standard | 24 hours | Email, Knowledge Base | 99.5% uptime |
| Professional | 4 hours | Email, Chat, Phone | 99.9% uptime |
| Enterprise | 1 hour | Email, Chat, Phone, Dedicated CSM | 99.99% uptime |
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